Refund Policy
We aim to ensure your satisfaction with every purchase. Here’s how our refund process works:
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Eligibility for Refunds: Refunds are available for items that are returned in accordance with our [Return Policy]. Returned items must be unused, in their original condition, and include all original packaging.
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Sale Items: Please note that sale items and customize items are final and not eligible for refunds.
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Exchanges: We do not offer exchanges. If you need a different item, please return your original purchase and place a new order.
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Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will automatically be applied to your original payment method.
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Refund Timeframe: Please allow 7-10 business days for the refund to appear in your account after we approve your return.
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Non-Refundable Items: Gift cards, and perishable goods are not eligible for refunds.
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Partial Refunds: In certain situations, only partial refunds are granted (if applicable), such as for items not in their original condition, damaged items, or missing parts for reasons not due to our error.
Contact Details:
- Email: [email protected]
- Phone: +923484542163
Exclusions: Certain items, such as personalized or customized products, are not eligible for return unless they are defective or damaged upon receipt. For further assistance, contact our customer support team.